Rent Reviews
A critical dates diary is maintained and rent review reminders are reviewed weekly
and monthly, so that no rent review is missed.
Property Maintenance
We utilize our extensive approved contractor list to achieve proactive maintenance
that ultimately improves the value of our clients' properties.
Insurance Assistance
The strength of a policy can be analysed by us in order to help our clients
determine what is reasonable to protect their property.
Rent Collection
Upon signing up, we explain to tenants the strict arrears process we follow up
on.
Financial Reporting
Individual investors through to detailed reporting entities can receive detailed
financial reports.
Proactive Arrears Follow Up
It is important to follow up on arrears regularly so that we can manage
expectations and identify potential problems.
Property Inspection
Regular inspections are conducted to ensure the property is performing well and
any issues are resolved quickly.
Building Presentation
A positive, personalised customer service approach is taken when presenting the
building to prospective tenants.
Tenant Relationship Management
The longer a tenant stays, the more likely they are to stay. We focus on the
relationship in order to give them the best chance of staying.
Critical Date Register Maintenance
During our weekly and monthly meetings, we review our system to make sure no dates
are missed.
Bonds Register Maintenance
We review our weekly and monthly meetings to ensure no bonds or bond critical
dates are missed.
Management of Capital Expenditure
Our clients can rely on us to obtain and review quotes for capital expenditure
projects.
