A critical dates diary is maintained and rent review reminders are reviewed weekly and monthly, so that no rent review is missed.
We utilize our extensive approved contractor list to achieve proactive maintenance that ultimately improves the value of our clients' properties.
The strength of a policy can be analysed by us in order to help our clients determine what is reasonable to protect their property.
Upon signing up, we explain to tenants the strict arrears process we follow up on.
Individual investors through to detailed reporting entities can receive detailed financial reports.
Proactive Arrears Follow Up
It is important to follow up on arrears regularly so that we can manage expectations and identify potential problems.
Regular inspections are conducted to ensure the property is performing well and any issues are resolved quickly.
A positive, personalised customer service approach is taken when presenting the building to prospective tenants.
Tenant Relationship Management
The longer a tenant stays, the more likely they are to stay. We focus on the relationship in order to give them the best chance of staying.
Critical Date Register Maintenance
During our weekly and monthly meetings, we review our system to make sure no dates are missed.
Bonds Register Maintenance
We review our weekly and monthly meetings to ensure no bonds or bond critical dates are missed.
Management of Capital Expenditure
Our clients can rely on us to obtain and review quotes for capital expenditure projects.